Firstly, How do we make every contact count and have useful conversations? As someone who wants to deliver the best service – from your perspective please consider:

  • what you need to know from someone
  • why you need to know it
  • when you need to find out
  • how can you find out in a way that is not intrusive

Start to consider the kinds of questions you might ask people and we will share and explore further during the first part of the next session.

Then, during the rest of the last session we will provide opportunity to:

  • share any questions, concerns, great ideas – in terms of taking this work forward within our organisations
  • we will also share some of the thoughts and ideas we have around this

So, please give some thought to things you want to talk about – if you have any advance ideas you can let us have them by 2nd December.

In this final session together, we will also talk about how the network might work and what commitment you feel you could give.


  • National statistics – sexual orientation – Excel spreadsheet
  • Excerpt – Health and Social Care and LGBT Communities “The Office for National Statistics conducted an audit of public datasets and found that, of 108 health datasets, only 23 included sexual orientation monitoring in datasets in England. Only four datasets included gender identity, and three of these were surveys specifically aimed at LGBT people” – Pdf doc
  • Excerpt – Kings Fund Podcast If you’re not counted – “You know, we are none of us walking around with just one characteristic or one experience. We’re all a richly diverse mix of our ethnicities and sex and sexual orientation and gender identity and our religion or whether or not we have a disability and where we were born and where we live and what jobs we do and our disposable income. All of those create complex pictures which means that, as much as possible … and this is difficult sometimes when you’re think of it from a large-scale national point of view or even from a service point of view, but it’s about really trying to always give thought to that individuality and not using too broad brush an approach around health inequalities” Podcast and transcript on a Webpage
  • Excerpt – The Politics of LGBT+ Health Inequality: Conclusions from a UK Scoping Review – “This thin evidence base is partly due to national policy discussions of LGBT+ health inequality that are framed within a depoliticised ‘it’s getting better’ narrative, and an unwillingness to adequately acknowledge the unjust social and economic relations that produce LGBT+ health inequality” Article on a WebpageOriginal presentation from the session – Powerpoint
  • Make Every Contact Count – Webpage
  • Excerpt – the quote used in the presentation – Excerpt from ‘Women Like That’ Older Lesbians in the UK, Jane Traies – in Lesbian, Gay, Bisexual and Transgender Ageing: Biographical Approaches for Inclusive Care and Support Edited by Richard Ward, Ian Rivers and Mike Sutherland JKP 2012.