The first Small Steps Big Difference Conference took place at Shrewsbury Town Football Ground on 3rd October 2023. The idea was for SAND Covenantees to share and learn from their work to be more inclusive of older and old LGBT+ people across Shropshire, Telford & Wrekin. They inspired each other and attendees who are considering signing the Covenant.

This page features video footage from the event, including presentations and a taster of the highlights from the day.


Radfield Home Care

Cruse Bereavement Support

Business Development Manager, Karen Corcoran talks about implementing inclusive practice for wider application across their franchise partners.

West Midlands Hub Manager, Lesley Hales and her team talk about what they’ve learned from training staff and volunteers as part of their Covenant commitment.

Community Resource

Coverage Care Services Ltd

Social Prescribing Community Development Officer, Natalie Jackson, talks about the relevance of inclusion and the Covenant to Social Prescribing in Shropshire.

Chief Executive Officer Debbie Price and her team talk about implementing inclusive practice across their residential care homes.

AgeUK STW & Citizens Advice Shropshire

Much Wenlock & Cressage Medical Practice

Chief Executive Officers Heather Osborne and Jackie Jeffrey talk about making inclusion a golden thread that runs through everything in a large voluntary sector organisation.

Dr Fiona Hay talks about implementing the Covenant in a Primary Care setting.

Wrekin Housing Group

Neighbourhood Manager, Louise Holland talks about the challenges of implementing the Covenant in a large organisation.